Frequently Asked Questions

How can I book an appointment?

You can book an appointment by giving us a call at the number found on our page or you can schedule a free 10 minute phone consult with a practitioner so they can answer any questions for you before you book with us.

Do I need a referral from my physician?

Some therapy and devices are covered by your insurance exam only with a physician diagnosis. Not to worry, we are partnered with Urgent Care Centres and we will facilitate getting a physician to see you and help you with getting the proper diagnosis and referral if needed.

Do you bill directly to insurance companies?

Yes we offer direct billing to most insurance companies for extended health benefits.

Do you treat car accident patients?

Yes. We specialize in helping patients who have been in both minor and major injuries from motor vehicle accidents. Our team is very capable and experienced in assisting you in your recovery.

What kind of clothing should I wear to my appointment?

It is recommended that your wear comfortable, loose-fitting attire so it allows you to move freely in addition to athletic footwear.

How long does each session last?

The initial assessment is always a little more involved to ensure all the details are collected and a treatment plan is decided. Most sessions last between 30-60 minutes.

What conditions do you treat?

We help with back pain, neck pain, knee pain, sports injuries, headaches, post-surgical rehab, arthritis, chronic pain, workplace injuries, motor vehicle accident rehabilitation and more.

Is treatment painful?

Most treatments are gentle and focused on relieving pain, not causing it. Some temporary soreness can occur but typically subsides quickly.